Contact Us

How can we help you today?

Your satisfaction is important to us.  Within our site, we provide answers to Frequently Asked Questions about your Visa* Prepaid Card.  However, we realize there may be areas of interest or concern that are not covered in our FAQs, please contact us by phone, mail or email.

Contact Information


24/7 Cardholder Services at 1-855-887-3946

To activate your Card, set up a PIN, report it as lost or stolen, review your account activity, or all other customer service inquiries.


Attn: Prepaid Visa Cardholder Services
We Financial
77 Main Street,
Winnipeg, MB R3C 2R1


Important :
When contacting us by mail or email, please provide your name (ensure card is registered to your name), last 4 digits of card number and expiry date, complete address, and preferred method of correspondence.

+ A response will be provided within 30 business days of receiving your inquiry.

We Financial® Visa* prepaid card is issued by Peoples Trust Company pursuant to license by Visa Int.
*Trademark of Visa International Service Association and used under license by Peoples Trust Company
We Financial® and WeGo™ are trademarks of The North West Company LP.