CIBC Prepaid Card

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Have a question?
Your satisfaction is important to us. Within our site, we provide answers to Frequently Asked Questions about your Visa Prepaid Card. However, we realize there may be areas of interest or concern that are not covered in our FAQs, so you can contact us.

Contact Information
Our toll-free number: 1-855-887-3888 (1-650-432-1298 outside Canada and the United States)
Our Customer Service hours: 24 hours a day, 7 days a week