Important Update about CIBC Smart Prepaid Cards

CIBC will be discontinuing all Smart Prepaid Cards at midnight on January 31, 2023. For more details, including how any remaining balance will be returned to existing clients, click here.

Key dates:

  • NOVEMBER 30, 2022: Last day to reload funds onto a Smart Prepaid Card. No replacements for an expired, damaged, lost or stolen Smart Prepaid Card will be issued after this date.
  • JANUARY 31, 2023: Last day to use any remaining funds on your Smart Prepaid Card to make purchases or process a merchant return. Your Smart Prepaid Card will be deactivated at midnight on January 31, 2023.